Refund Policy

Binder 93 is operated by Niall Baum, trading as Binder 93. Payments for Binder 93 Plus are processed by Paddle, which acts as the merchant of record for all orders.

14-day money-back guarantee

If Binder 93 Plus isn’t right for you, you can get a full refund of your first payment within 14 days of subscribing, whether you chose monthly or yearly billing. No reason needed.

Renewals

Renewal payments (every payment after your first) aren’t refunded, except where the law requires it. You can cancel any time from Settings to stop future renewals. You keep Plus until the end of the period you’ve already paid for, and you won’t be charged again.

How to request a refund

Contact us with the email address on your account, or use the link in your Paddle receipt email. Approved refunds go back to your original payment method, usually within 14 days.

After a refund

When a refund is issued, your subscription ends and your account returns to the free plan. Your collection, wishlist and everything else you’ve added stay exactly as they were.

Your legal rights

Nothing in this policy affects your statutory rights as a consumer, including any right to cancel under the laws of the UK or EU. See also our Terms of Service.